Opportunity Finder Lab

Release mode Alpha

Level
Zero
Format
To be determined

This lab helps learners use any chatbot to identify possible AI opportunities in a grounded, human-centered way.

Status: Placeholder for v0.

What you will make

This lab helps learners use any chatbot to identify possible AI opportunities in a grounded, human-centered way.

The goal is not to automate for the sake of automation.

The goal is to notice places where AI might expand capability, reduce friction, improve access, support learning, or help people participate more fully.

Lab materials

Use during the lab

Go deeper

Step 1: Choose a Real Situation

Pick one everyday situation from work, school, volunteering, family life, or community life where people experience friction.

Examples:

  • People struggle to understand a process.
  • New employees need repeated explanations.
  • Customers ask the same confusing questions.
  • Important information is scattered across documents.
  • People avoid a task because the first step is unclear.
  • A form, policy, or instruction is hard to understand.
  • A team has trouble turning discussion into next steps.
  • Someone has expertise but struggles to explain it clearly.

Step 2: Ask the Chatbot to Explore the Situation

Use a prompt like:

Help me explore this situation as a possible AI opportunity. Do not start with automation. First, identify who is involved, where the friction is, what human need is not being met, and what would improve if the situation worked better.

Step 3: Look for Capability Expansion

Ask:

Where might AI expand human capability in this situation? Consider access, understanding, learning, creativity, translation, decision support, pattern recognition, documentation, and participation.

Step 4: Check for Risk and Responsibility

Ask:

What could go wrong if AI were used here carelessly? What information needs protection? What should a human still review or decide? Who could be harmed if the output is wrong?

Step 5: Name the Opportunity

Write one opportunity statement:

AI might help [person/group] by [capability improvement] so they can [human outcome], as long as we [responsibility/guardrail].

Example:

AI might help new employees understand internal procedures by turning scattered policy documents into guided explanations, so they can ask better questions and become confident faster, as long as a knowledgeable human reviews the content and sensitive information is protected.

Step 6: Share and Discuss

Discuss:

  • Is this really an AI opportunity, or is it a process/design problem?
  • What would need to change around the tool?
  • What would success look like?
  • What guardrails would be needed?

Learner Map

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