Facilitator guide: The Trust Drift Challenge

Prepare a printed Email Lasagna packet and classification cards. Do not require a live AI account; the exercise works as a human reasoning activity, and the supplied illustrative AI summary can replace a live demonstration.

Run of show

1. Show the packet and ask, “Which sentence is the official decision?” Let the first uncertainty land before explaining the labels.
2. Invite learners to sort claims in pairs or silently. Treat unknown as a successful classification, not an incomplete answer.
3. Ask what evidence would establish a source of truth: author, role, date, approval record, current policy, or responsible owner.
4. If using a live tool, request only a summary of the fictional packet. Compare the tool’s confidence with the humans’ unanswered questions.
5. Close with the structure continuum. Ask for one modest improvement that preserves the usefulness of freeform text while making important decisions easier to find.

Participation and safety

Keep examples fictional, public, or safely generalized. Do not solicit stories about layoffs, disputes, performance reviews, client information, or internal failures. Learners may observe, work privately, sort cards with a partner, or speak in the group. Humor helps: the goal is to recognize familiar organizational archaeology, not to shame the people who produced it.

Completion check

Look for a clear difference between presence and authority, at least one claim left unresolved, and one proportionate structural improvement. Do not reward a team for inventing a final answer from an ambiguous packet.

Provisional timing for facilitator planning

These inherited estimates are starting points for facilitation, not completion targets for learners. Refine them after observing setup, access needs, discussion, and actual participation.

• Lab: 35–50 minutes
• Lab: 35–50 minutes

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Source: labs/trust-drift-challenge/facilitator-guide.md